We’ve put together a list of 10 things you may not know about JHL and that we feel are crucial when selecting your telecoms partner:
01
Experience – Formed in 2002 we’ve been around for a while, providing telecoms solutions to UK Businesses for nearly 15 years.02
Expertise – We take knowledge seriously. Through continuous improvement and assessment, we regularly accrue technical & product accreditations. This ensures we can deliver and support our clients to the highest possible standards.03
Influence - We manage over 700 organisations in the UK representing over 18,000 end users and this success leads to increased influence with our partners & suppliers.04
Financial Status – It is of upmost importance that your selected telecoms provider can deliver on their promises both now and in the future. Financial stability is essential to this. We’re confident that our financial standing and subsequent credit rating is among the best in the industry.05
Ethos – Everyone at JHL believes in what we do and take great pride in both our own and our client's achievements. Our greatest asset is our people and this is reflected in the fact that over 50% of our staff have been with us for over 10 years.06
Reputation – JHL’s reputation in the telecoms industry is exemplary. When choosing to use our services we’re more than happy to provide references from clients of a similar background or size. In the meantime, have a read at some of our feedback from our customers to get a feel for how we conduct ourselves.07
Quality – We continuously develop our staff, systems and technology. All our personnel benefit from ongoing training programmes, and over 75% of which work in a solution support capacity. We’ve invested heavily in a bespoke CRM (The Layer) designed specifically for our industry which enables us to maximise performance at all levels. We also use all the products that we recommend on a day to day basis to ensure that our advice and expertise is based on more than just theory.08
Objectivity – Our advice is always objective due to direct relationships with all the major networks and manufacturers. We are truly agnostic with regards to the products and services we recommend. Your requirements have always dictated our solution designs and the evolution of our product set.09
Reliability - Since our inception our client retention ratio has never fallen below 90%. Our clients choose to stay with us despite the highly competitive nature of the telecoms industry. We’ll happily provide references if you’d like to chat with some of our customers directly. 10
We’re UK based - There's no faceless call centres/departments or convoluted call queuing procedures. Call us and you'll speak to your own named consultant, project co-ordinator, account manager, or solution specialist. Alternatively, why not pop in to our offices for a chat or give our demo suite a try. We find that there's no substitute for practical hands on experience.
If you are looking for a telecoms partner who pride themselves on the quality of their solutions, who act with honesty and integrity at all times, and have a proven track record then we’d love the opportunity to discuss your requirements.
